DELIVERY & RETURN INFORMATION FOR BRIDAL ACCESSORIES

 

 

We aim to deliver your purchase within 5-7 working days in uk for items which are in stock.

We ship internationally and delivery is between 10-15 working days depending on custom

Our business is based on the quality of the products we sell and the reputation we've earned.

Makeup Wedding Parties is 100% Satisfaction Guarantee Which means, you never have to worry when you order from us. If for any reason you're not happy with anything you buy from us simply return it within 7 days of receipt of the product for a prompt exchange or refund.

  •  Shipping charges are only refundable

 

Our generous return policy does not apply to items returned after your event date, items that cannot be returned for hygiene reasons (including earrings ) or personalised items.

Returns policy does not apply to sale items. Items purchased at sale prices cannot be exchanged or refunded. A restocking fee may be charged at our discretion. We will communicate any charges with you.

  •  All products must be returned within seven days of receipt.

The product(s) must be as new (unused and undamaged) and with their original packaging intact.

  • No returns or exchanges on earrings, personalised, or sale items
  • No returns on bulk order

 To organise an exchange or refund, email sales@makeupweddingparties.com with the following details: Your Name, Order Number, Product Name/Code, Reason for return.

 

 All claims for damaged, defective or missing product(s) must be filed with Makeup Wedding Parties within 7 days of receiving your order. Please email sales@makeupweddingparties.com to initiate a claim.

Makeup Wedding Parties is not responsible for missing packages and damaged products resulting from errors made by the shipping carrier. However we will be happy to assist you in filing a claim with the appropriate party. Please keep all products in their original packaging until the claim is settled.

 

 Please note that once you place an order, your order cannot be altered. If you wish to make additions to your order, we ask that you place a new order. Orders can be cancelled if the Makeup Wedding Parties has not processed your order. If you have any questions about this, please email us at Sales@makeupweddingparties.com or call us on 02083634246

 

 

 

How do I provide general feedback?

We would love to hear from you! We are constantly trying to improve our customer's experience and would greatly appreciate any feedback you can provide, both good and bad. Please email info@makeupweddingparties.com

 We are dedicated to our customers and our customers satisfaction is our goal

Please email  info@makeupweddingparties.com or give us a  call on 02083634246 if you have any suggestions on how we can improve  our services .